Adivyne Arc works quietly behind your front line.
Lila and Naomi help capture incoming interest, respond when your team can’t, and make sure every call, message, or inquiry keeps moving forward.
Technology is the tool.
Trust is the strategy.
Different
We don’t build generic AI tools. We design intelligent support around the way your business actually works.
Experienced
Adivyne Arc brings operational insight, healthcare experience, and thoughtful strategy into every solution.
Easy
We reduce friction, simplify next steps, and help your team feel supported.
Trusted
Every solution is built with privacy, clarity, and relationship-first communication in mind.
Lila gives your website a voice.
Naomi carries the call.
Lila meets visitors through an embedded voice chat experience on your website. Naomi supports callers by phone when the moment moves deeper.
Lila
Lila is embedded directly on your website as an interactive voice chat experience. Visitors can speak instead of typing, ask approved questions, explore next steps, and request support before they leave the page.
She helps capture new inquiries, guide simple next steps, route messages, and escalate to a human when needed.
She keeps the front line present before opportunities go quiet.
Naomi
Naomi supports callers by phone when they call your business number. She helps with missed calls, after-hours inquiries, guided routing, appointment support, deeper inquiry capture, and calm follow-through when your team cannot answer fast enough.
She carries the deeper concierge layer.
Adivyne Arc is designed with healthcare-aware boundaries, approved communication paths, and minimum-necessary information practices in mind. Lila and Naomi do not provide medical, clinical, legal, or insurance advice.
Arc meets your team
where you are.
Supported Arc
We help handle coverage, follow-through, and the moments your team cannot always carry.
Guided Arc
Your team stays fully involved while Arc supports communication, follow-up, and next steps behind the scenes.
Most teams begin with support and expand into deeper use of Arc over time.
Your Arc, Your Starting Point
Every Adivyne Arc engagement begins with an Arc Briefing and is shaped around the realities of your environment. We identify where the gaps are costing you most, then build around those moments first.
Investment varies based on environment size, workflow needs, coverage expectations, and delivery scope. Pricing is shared after the Arc Briefing, once fit and priorities are clear.
Add deeper structure when your business needs it.
Every Arc engagement includes the basic approved paths needed for Lila, Naomi, and safe communication flow.
When deeper support is needed, additional services may be scoped separately. These may include workflow documentation, SOP guidance, training materials, or more detailed response and escalation paths.
Arc Blueprint
Can help turn selected workflows into clear operational guidance for your team.
Approved Intelligence Paths
Can help define how Lila, Naomi, or other intelligent support experiences respond, route, escalate, and stay aligned with your approved process.
Available when needed as an optional add-on or as part of a larger custom scope.
Behind every Adivyne Arc experience is a governed AI workforce designed to support people, not replace them.
Offer your clients a branded business platform
they can actually use.
Arc Partner Suite helps consultants, agencies, advisors, and service businesses give their clients a private business workspace without building software from scratch.
Your clients can manage leads, forms, calendars, pipelines, follow-up, conversations, and client communication in one place.
You choose the model
- ◆Manage it for them
- ◆Let them manage it themselves
- ◆Provide guided support through your service
Adivyne Arc provides the platform foundation and guided launch resources behind the scenes. Your brand stays in front. Your client relationship stays with you.
Optional Lila + Naomi intelligent support can be added for website engagement, missed-call recovery, after-hours inquiries, and concierge follow-through.
Your clients. Your brand. Your recurring platform offer.
Guided launch resources may include onboarding checklists, platform orientation, and recommended launch steps. Custom setup, workflow builds, and client training may be available separately.
Lila, Arc\'s Interactive Website Concierge
Present on the web, before they ever book.
Lila is an embedded website concierge with interactive voice chat capability. She helps website visitors ask questions, explore next steps, request support, and stay engaged before they ever pick up the phone.
Naomi supports callers by phone when they call the business number. She helps capture missed calls, after-hours inquiries, appointment needs, routing requests, and deeper follow-through moments with calm, guided support.
The Architect
The Architect Behind the Arc
Built from the inside of the environment it was designed to serve.
Aisha
Founder and CEO
Healthcare IT • Intelligent Experience Design • Intelligent Experience Strategy
Aisha brings 30+ years of healthcare IT, service leadership, operational insight, and AI education into the foundation of Adivyne Arc. Her work is shaped by the real moments where communication breaks, technology overwhelms, patients need direction, payments are delayed, and teams need a clearer way to respond. Adivyne Arc was built from that lived expertise: to help healthcare practices stay present, route needs intelligently, protect revenue, and support the full care business flow.
The Intelligence Layers
Lila + Naomi. Two Layers Built for the Moments That Matter.
Adivyne Arc is built around two distinct intelligence layers: Lila on the web and Naomi on the call line. Together they cover the full arc from first digital touch to protected call, so opportunities that once slipped now stay within reach.
Lila
Interactive Website Concierge
Present on the web before a visitor ever books. Lila greets, captures interest, answers approved questions, and guides each person to the right next step.
Naomi
Voice Concierge
Present on the call line when your team cannot answer. Naomi greets, captures inquiries, books next steps, and routes urgent non-emergency calls with calm consistent presence.
Inside the ArcLila holds the front line. Naomi carries the deeper layer.
What Supports the Arc
The Foundation Behind the Intelligence
Engagement Design
How the Arc is shaped to create a clear, deliberate experience from first contact to ongoing support.
Clinical Translation
Healthcare-aware guidance grounded in real environments, workflows, and communication realities.
Client Success
A delivery experience shaped around trust, responsiveness, and long-term relationship care.
Continuity
Ongoing coverage, dependable follow-through, and a steadier experience across the moments that matter most.
AI Governance
Ethical, compliant, and defensible support shaped with accountability from the start.
Legal Protection
Institutional rigor, agreement clarity, and responsible oversight behind every client engagement.
Choose Your Next Step
Schedule an Arc Briefing if you are ready to talk through where calls, inquiries, handoffs, or follow-through may be slipping. Submit an inquiry if you prefer to share details first.
Ready to talk through your needs?
Schedule an Arc Briefing and we'll walk through your environment, pressure points, and the right next step.
Schedule an Arc BriefingPrefer to leave your information?
Send a note and we'll follow up with the right next step.
Terms of Service
Adivyne Arc, a Division of Adivyne LLC • Last Updated August 3, 2026
1. Who We Are
Adivyne Arc ("Arc," "we," "us," "our") is a division of Adivyne LLC, a Florida limited liability company. Adivyne Arc provides Intelligent Concierge Business Solutions for healthcare, wellness, and service-based businesses, including Lila (Interactive Website Concierge) and Naomi (Voice Concierge).
By visiting adivynearc.com, submitting a form, scheduling a briefing, texting us, or interacting with Lila or Naomi, you agree to these Terms of Service. If you do not agree, please do not use this website or our services.
2. What We Provide
Adivyne Arc delivers business support solutions, including website-based and phone-based intelligent concierge experiences, missed-call recovery, inquiry capture, scheduling support, and follow-through workflows for our client businesses.
Adivyne Arc does not provide medical, legal, financial, clinical, or insurance advice. Lila and Naomi are automated concierge experiences designed to support operations and communication. They do not replace professional judgment, clinical staff, or licensed advisors. If you have a medical emergency, call 911 or your local emergency number.
3. Automated Communication (Lila and Naomi)
Lila and Naomi are automated systems. If you ask directly whether you are speaking with a person, they will tell you they are an automated concierge.
Please do not share sensitive medical details, Social Security numbers, payment card numbers, or other sensitive personal information with Lila or Naomi.
Calls with Naomi may be recorded for quality and training purposes. By continuing a call, you consent to this recording where required by law.
4. SMS and Text Messaging Consent
By submitting your phone number through our website, forms, or booking flow, you agree to receive texts and calls from Adivyne LLC for informational and scheduling purposes, which may use automated technology.
- Message and data rates may apply.
- Message frequency varies based on your interaction with us.
- Consent to receive texts is not a condition of purchasing any service.
- Reply STOP to any text to opt out at any time.
- Reply HELP for assistance.
5. Scheduling
If you schedule an Arc Briefing or other appointment through our calendar link, you agree to provide accurate contact information. We reserve the right to reschedule or cancel appointments with reasonable notice.
6. Intellectual Property
All content on this website, including the Lila and Naomi concierge experiences, the Arc Intelligence Layers, workflows, scripts, branding, and underlying architecture, is the property of Adivyne LLC and Adivyne Arc. Nothing on this site or in our services grants you a license to copy, reproduce, reverse-engineer, or resell any part of our technology, branding, or methodology.
If you become an Adivyne Arc client, you receive access to the service you have contracted for. You do not receive ownership of the underlying AI skills, personas, prompts, or workflow logic that power that service.
7. Acceptable Use
You agree not to:
- Use this website or our concierge experiences for any unlawful purpose
- Attempt to extract, reverse-engineer, or replicate our AI systems, prompts, or workflows
- Submit false, misleading, or harmful information through our forms or voice experiences
- Use automated tools to scrape or interact with this site outside of normal browsing
8. Disclaimers
This website and our services are provided "as is" and "as available." We make no warranty that the site or our concierge experiences will be uninterrupted, error-free, or fully secure. Adivyne Arc is not liable for decisions made based on information provided by Lila, Naomi, or this website.
9. Limitation of Liability
To the fullest extent permitted by law, Adivyne LLC and Adivyne Arc are not liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services. Our total liability for any claim related to our services is limited to the amount you paid us in the twelve (12) months preceding the claim.
10. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising under these Terms will be resolved in the state or federal courts located in Florida.
11. Changes to These Terms
We may update these Terms from time to time. The "Last Updated" date above reflects the most recent revision. Continued use of the website after changes are posted means you accept the updated Terms.
12. Contact Us
Adivyne Arc
1317 Edgewater Dr #2725
Orlando, FL 32804
[email protected]
This document is an internal compliance draft. It is not a substitute for review by a licensed Florida attorney before publication.
Privacy Policy
Adivyne Arc, a Division of Adivyne LLC • Last Updated August 3, 2026
Adivyne Arc ("Arc," "we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Information you provide directly:
- Name, email, phone number, and business details submitted through our contact form, booking link, or intake process
- Messages, questions, or requests you share with Lila (our website concierge) or Naomi (our phone concierge)
- Information shared when you schedule an Arc Briefing
Information collected automatically:
- Standard website usage data (pages visited, browser type, general location derived from IP address) through our hosting and analytics tools
We do not knowingly collect Social Security numbers, payment card numbers, or protected health information (PHI) through this website. Lila is explicitly instructed to ask visitors not to share sensitive medical details, and Naomi's call flow is designed around minimum-necessary information practices.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and follow up on next steps
- Schedule and manage your Arc Briefing
- Send you texts or calls related to scheduling and your inquiry, consistent with the consent you provide
- Improve our website, Lila, and Naomi experiences
- Meet legal, regulatory, and contractual obligations
We do not sell your personal information.
3. SMS and Communication Consent
If you submit your phone number, you agree to receive informational and scheduling texts and calls from Adivyne LLC, which may use automated technology. Message and data rates may apply. Consent is not a condition of any purchase. Reply STOP to opt out at any time, or HELP for assistance.
4. How We Share Information
We share information only with the service providers that help us operate our business, including:
- GoHighLevel (GHL) / LeadConnector — form submissions, scheduling, and workflow automation
- Google Calendar — appointment booking for Arc Briefings
- HeyGen — video and voice-based concierge experience delivery
- Our voice and phone platform provider — call handling for Naomi
- Hosting and website infrastructure providers
These providers process information on our behalf and are not authorized to use it for their own marketing purposes. We do not share your information with third parties for their independent marketing use.
We may disclose information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
5. HIPAA-Conscious Workflows
Adivyne Arc is designed with HIPAA-conscious workflows, approved communication paths, and minimum-necessary information practices in mind. This website and our general concierge experiences are not intended to collect or store protected health information (PHI). Client-specific engagements that may involve PHI are governed separately by a signed Business Associate Agreement (BAA) and client-specific data handling terms, not by this general website Privacy Policy.
6. Data Retention
We retain contact and inquiry information for as long as reasonably necessary to respond to you, deliver services, and meet legal and business record-keeping requirements. You may request deletion of your information at any time.
7. Cookies and Tracking
Our website may use basic cookies or analytics tools to understand site traffic and improve the visitor experience. You can control cookies through your browser settings.
8. Your Rights and Choices
You may request access to, correction of, or deletion of your information, and may opt out of text messages at any time by replying STOP. Contact us using the information in Section 10 to make a request.
9. Children's Privacy
This website and our services are intended for business use and are not directed at children under 13. We do not knowingly collect information from children.
10. Contact Us
Adivyne Arc
1317 Edgewater Dr #2725
Orlando, FL 32804
[email protected]
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision.
This document is an internal compliance draft. It is not a substitute for review by a licensed Florida attorney before publication.
Live Experience
Lila
Interactive Website Concierge
I help protect the moments that matter most, from missed calls and appointment gaps to waitlist interest, message routing, and the next right step.
Lila supports the front line. Naomi carries the deeper concierge layer.